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115 Vintage Way Novato
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Novato Toyota Awards

 

President's Award

Novato Toyota is an award-winning dealership having won the coveted Toyota President's Award nine times. The President's Award is awarded to dealerships that excel in Sales, Service, Parts, Customer Satisfaction, and Business Management.  We are so proud of our team at Novato Toyota!

 

Customer Relations Excellence

Customer Relations Excellence

Each year, Toyota Motor Sales recognizes its best Customer Relations dealerships with the prestigious Customer Relations Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction.

One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Customer Relations Excellence Award, dealerships must excel in a series of categories focused on increasing your satisfaction with both the sales and service of your Toyota vehicle.

Customer Services Advisory Board

Customer Services Advisory Board

The Customer Services Advisory Board will recognize the top 50 Parts, Service, and Customer Satisfaction dealerships in the United States. Membership on the Board will be based on dealership achievement in sales, customer satisfaction, and parts.

Parts Excellence Award

Parts Excellence Award

Each year, Toyota Motor Sales recognizes its best Parts dealerships with the prestigious Parts Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction.

One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Parts Excellence Award, dealerships must excel in a series of categories including training and certification of personnel and inventory management focused on increasing your satisfaction with Toyota parts.

Service Excellence Award

Service Excellence Award

Each year, Toyota Motor Sales recognizes its best performing Toyota Service Departments with the prestigious Service Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction, training, and customer-friendly processes.

One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Service Excellence Award, dealerships must excel in a series of categories focused on increasing your satisfaction during your Toyota Service experience. Dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on your Toyota vehicles.

TCUV

TCUV

Outstanding performance leads to success. For the TCUV program, it also leads to the "Leaders of Excellence" Sales Manager Recognition program, which rewards superior sales achievement. A dealer that receives this award has led their region in overall sales volume.

Questions?
Please speak with our sales team for more information.